A satisfying day exploring Lyon’s renovated riverfronts depends on a sumptuous night’s sleep 
and that’s exactly what Mama provides. From jewel-like compact spaces to super-large rooms, there’s a choice to suit families , friends and independent guests – Mama likes to make things easy for you.
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Small Mama
The Small Mama Double is where it all starts. Kitted out for the perfect night’s sleep, from 5* bedlinen to smart tech, it has everything you need to kick back and relax. Think free Wi-Fi and movies on demand, organic solid amenities and space to chill in. Sleeps up to 2.
From 15 to 17 m²
2 people
Queen size bed (160x200cm)
Free movies (including X-rated)
Organic solid amenities
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Medium Mama
Mama’s not usually keen on middle of the road, except when it comes to her medium rooms – spacious enough for couples, friends or colleagues; cozy enough to feel cocooning. Available as a double or a twin, the Medium Mama a haven of relaxation in the center of town, featuring luxury linens and endless movie streaming. Sleeps 2.
From 17 to 21 m²
2 people
Queen size bed (160x200cm) or 2 twin beds (90x200cm)
Free movies (including X-rated)
Organic solid amenities
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XXL Mama Family
Mama once again offers you all the comfort you need with her XXL Mama Family. Made of two connecting rooms with a queen size bed and two single beds, you won’t want to leave it. Mama has seen things through in double and offers you 2 connected TVs, 2 mini fridges as well as 2 desks for aspiring writers. Sleeps up to 4.
From 34 to 42 m²
4 people
Queen size bed (160x200cm) + 2 twin beds (90x200cm)
Free movies (including X-rated)
Organic solid amenities
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From 15 to 17 m²
2 people
Queen size bed (160x200cm)
Free movies (including X-rated)
Organic solid amenities
An ideal stay
Luxury bedding
Free movies
Organic solid amenities
A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.
Frequently Asked Questions
ANSWER.
We offer a secure parking space at a rate of 21 EUR/day.
(Max vehicle height accepted: 190 CM).
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.
Unfortunately we do not have a valet parking service.
Electric cars:
We have a charging station for electric vehicles at no extra cost.
Bike parking:
We have a bike parking area.
ANSWER.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception.lyon@mamashelter.com
Phone:Not available
Toll-Free #:+33478025800
SMS: Not available
Reservation
Email: lyon@mamashelter.com
Phone:Not available
Toll-Free #:+33478025800
SMS: Not available
Events
Email: events.lyon@mamashelter.com
Phone:Not available
Toll-Free #:+33478025800
SMS: Not available
Restaurant
Email: food.lyon@mamashelter.com
Phone:Not available
Toll-Free #:+33478025800
SMS: Not available
ANSWER.
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: lyon@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.
ANSWER.
To submit your feedback, please send an email to: reception.lyon@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER.
Definitely, Mama Shelter Lyon has a restaurant:
• Restaurant Mama Restaurant Lyon:
• Contemporary, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 12:00 to 15:00.
• Dinner: from 19:00 to 23:00.
• Price range: $$
Restaurant Mama Restaurant Lyon menu
Restaurant Mama Restaurant Lyon drink list
Restaurant Mama Restaurant Lyon kids menu
Restaurant Mama Restaurant Lyon website
• Open for hotel residents and visitors.
• Lunch boxes are not available.
• Max capacity: 170 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu (link)
• High chairs
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
ANSWER.
To modify your stay:
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: lyon@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.
If a modification fee applies, we will let you know before processing your request.
To extend your stay:
Please send an email to: lyon@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address
To add guest(s) to your booking:
Please send an email to: lyon@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number
If a modification fee applies, we will let you know before processing your request.
ANSWER.
Do not forget to add our Pet-Friendly package during your reservation, it's free ;)
• Pets are accepted in all bars and restaurants.
ANSWER.
To request an invoice, please send an email to: reception.lyon@mamashelter.com with the following information:
• Reservation or accommodation number (if you have one)
• Email address
• Phone number
ANSWER. Unfortunately we do not offer an online check-in
ANSWER.
You are able to check in anytime after 15:00.
We do not offer an early check-in.
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