Mama loves the cool Mediterranean vibes of her Marseille outpost!
She has thus planted both feet firmly at this cool coastal getaway 
with easy access to the Prado beaches . Located right in the city centre, near the Cours Julien district with its urban art vibe and its mix of concert halls, young fashion designers and sunny terraces , this is a place that’s hard to leave
Sleep
125 cosseting rooms are spread over six floors, fitted with 5* bedding , smart screens and stylish schemes reflecting the palette of the Mediterranean . They’re cool in the summer and warm during rare chilly snaps.
Eat & Drink
With its long bar, open kitchen and generous dining tables , the ground floor restaurant is Mama’s hub, complete with seasonal dishes . A stage for live music and a huge table football set ensures a relaxed vibe .
Mama Goes East
For a limited time, Mama Goes East brings the flavours of Japan to Mama with a special menu inspired by the country’s iconic cuisine . Generous dishes and bold flavours take centre stage, from crispy shrimp and chicken karaage to eggplant baos. There’s something for everyone, but one thing stays the same: every bite comes with a taste of Japan, twisted by Mama.
Work & Celebrate
Mama knows how to bring the fun to work. You’ll find three Ateliers here plus a sunny terrace and plenty of break-out spaces for coffee or a quick game of table football. And of course, there’s as much tech support as you need from LED screens to flipcharts. Dine with us too and when the day is done, have a restful night’s sleep in one of Mama’s luxury rooms.
Team train, metro, bus, bike or scooter? Good news: Marseille is yours to explore, and Mama is perfectly placed to help you get around.
Frequently Asked Questions
ANSWER.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception.marseille@mamashelter.com
Phone: +33 4 84 35 20 00
Toll-Free #: Not available
SMS: Not available
Reservation
Email: marseille@mamashelter.com
Phone: +33 4 84 35 20 00
Toll-Free #: Not available
SMS: Not available
Events
Email: events.marseille@mamashelter.com
Phone: +33 4 84 35 20 00
Toll-Free #: Not available
SMS: Not available
Restaurant
Email: food.marseille@mamashelter.com
Phone: +33 4 84 35 20 00
Toll-Free #: Not available
SMS: Not available
Bar
Email: food.marseille@mamashelter.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Breakfast
Email: food.marseille@mamashelter.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
boutique
Email: reception.marseille@mamashelter.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
ANSWER.
To submit your feedback, please send an email to: reception.marseille@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER.
Parking services:
We do have parking.
Parking is available for guests and non-guests.
Parking cannot be booked in advance.
Parking Rates:
Standard parking price for guests:
• Parking price for all vehicles: 19 EUR/day
Unfortunately we do not have a valet parking service.
Parking location and access:
The parking is open from to .
In-and-out privileges:
Billing stops when you exit. It restarts upon return.
it is not possible to access the parking area before check-in.
It is not possible to use the parking after check-out.
Parking description:
Max headroom: 192 cm.
The parking area is covered.
Our parking is not accessible to persons with disabilities.
The parking is secured.
The parking is not equipped with CCTV cameras.
Accepted vehicles:
Accepted vehicle types: Bike, Minivan, Mobility scooter, Motorbike, Sedan, SUV.
We are not able to accept the following vehicles: Bus, Caravan, Gas vehicle, Pick-up, RV, Trailer, Truck.
We have bike parking facilities.
Bike parking is secured.
Bike parking location: located at the main parking area.
Bike parking is available for free.
Our parking is not equipped with bike maintenance tools.
Bikes cannot be stored in your room.
ANSWER.
To request an invoice, please send an email to: reception.marseille@mamashelter.com with the following information:
• Reservation or accommodation number (if you have one)
• Email address
• Phone number
ANSWER.
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: marseille@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.
Mama Shelter x Dis-loyalty
Mama Shelter has joined Dis-loyalty – a new travel and food membership that has just launched with bigger discounts for going somewhere new, so you can see more places, do more things, and be more interesting. Join today for up to 50% off hotel stays, 10% off food and drink, and a free coffee every day.
Price:
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