Never 2 without 3!
This time, Mama is located between the Esplanade de la Défense and Pont de Neuilly 
, in the heart of the famous business district . Mama believes that business also means pleasure , so come over and discover this modern environment, yet comfy .
Sleep
With Mama, comfort always has a place of honor in her rooms, designed with great care by the Mama Design Studio team. 211 rooms with 5* bedding to give you a well-deserved rest. You might want to try our high-level rooms and their view on the Seine .
Eat & Drink
Mama invites you to explore her ultra-cozy restaurant : navigate between the meteor lamps and the moon-shaped tables before letting yourself be carried away by Mama’s generous menu – all in a retro American diner style atmosphere! Take a ride to 7th heaven and make a stop at our panoramic restaurant, Mama’s Penthouse, for an amazing view over the Seine and the Eiffel Tower .
Work & Celebrate
Mama knows that in the heart of the business district , it is essential to have dedicated work spaces. Therefore, she puts her 6 Workshops at your disposal, all well equipped and at the cutting edge of technology . Mama’s little extra? They are all modular and adaptable to your needs!
Frequently asked questions
ANSWER.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception.parisladefense@mamashelter.com
Phone: +33 1 40 81 02 02
Toll-Free #: Not available
SMS: Not available
Reservation
Email: parisladefense@mamashelter.com
Phone: +33 1 40 81 02 02
Toll-Free #: Not available
SMS: Not available
Events
Email: events.parisladefense@mamashelter.com
Phone: +33 1 40 81 02 02
Toll-Free #: Not available
SMS: Not available
Restaurant
Email: food.parisladefense@mamashelter.com
Phone: +33 1 40 81 02 02
Toll-Free #: Not available
SMS: Not available
Bar
Email: food.parisladefense@mamashelter.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Breakfast
Email: food.parisladefense@mamashelter.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Accounting
Email: mybill.parisladefense@mamashelter.com
Phone: +33 1 40 81 02 02
Toll-Free #: Not available
SMS: Not available
ANSWER.
To request an invoice, please send an email to: mybill.parisladefense@mamashelter.com with the following information:
• Reservation or accommodation number (if you have one)
• Email address
• Phone number
ANSWER.
Definitely, Mama Shelter Paris La Defense has 2 restaurants:
• Restaurant Mama's Diner:
• Steakhouse, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Mon: from 11:00 to 22:00.
• Tue: from 11:00 to 22:00.
• Wed: from 11:00 to 22:00.
• Thu: from 11:00 to 22:00.
• Fri: from 11:00 to 22:00.
• Sat: from 18:00 to 22:00.
• Sun: from 18:00 to 22:00.
• Price range: $$
Restaurant Mama's Diner menu
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are available upon request.
• Max capacity: 30 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
• Restaurant Mama's Penthouse:
• Contemporary, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 12:00 to 23:00.
• Price range: $$
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are available upon request.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
ANSWER.
To submit your feedback, please send an email to: reception.parisladefense@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER.
To modify your stay:
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: parisladefense@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.
If a modification fee applies, we will let you know before processing your request.
To extend your stay:
Please send an email to: parisladefense@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address
To add guest(s) to your booking:
Please send an email to: parisladefense@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number
If a modification fee applies, we will let you know before processing your request.
Mama Shelter x Dis-loyalty
Mama Shelter has joined Dis-loyalty – a new travel and food membership that has just launched with bigger discounts for going somewhere new, so you can see more places, do more things, and be more interesting. Join today for up to 50% off hotel stays, 10% off food and drink, and a free coffee every day.
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