Mama loves the cool Mediterranean vibes of her Marseille outpost!
She has thus planted both feet firmly at this cool coastal getaway 
with easy access to the Prado beaches . Located right in the city centre, near the Cours Julien district with its urban art vibe and its mix of concert halls, young fashion designers and sunny terraces , this is a place that’s hard to leave
Sleep
125 cosseting rooms are spread over six floors, fitted with 5* bedding , smart screens and stylish schemes reflecting the palette of the Mediterranean . They’re cool in the summer and warm during rare chilly snaps.
Eat & Drink
With its long bar, open kitchen and generous dining tables , the ground floor restaurant is Mama’s hub, complete with seasonal dishes . A stage for live music and a huge table football set ensures a relaxed vibe .
Work & Celebrate
Mama knows how to bring the fun to work. You’ll find three Ateliers here plus a sunny terrace and plenty of break-out spaces for coffee or a quick game of table football. And of course, there’s as much tech support as you need from LED screens to flipcharts. Dine with us too and when the day is done, have a restful night’s sleep in one of Mama’s luxury rooms.
Frequently Asked Questions
ANSWER.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception.marseille@mamashelter.com
Phone:+33484352000
Toll-Free #:Not available
SMS: Not available
Reservation
Email: marseille@mamashelter.com
Phone:+33484352000
Toll-Free #:Not available
SMS: Not available
Events
Email: events.marseille@mamashelter.com
Phone:+33484352000
Toll-Free #:Not available
SMS: Not available
Restaurant
Email: food.marseille@mamashelter.com
Phone:+33484352000
Toll-Free #:Not available
SMS: Not available
ANSWER.
To submit your feedback, please send an email to: reception.marseille@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER.
There is a garage under the hotel but you can't book it.
Its entrance is reserved for Mama Shelter clients and is accessible by collecting a ticket at the pay station, without booking.
The height is 1.90m
You can also park in our car park if you are only coming to eat or have a drink with us.
If you stay one night, it costs 19 EUR et for three hours 10 EUR
ANSWER.
To request an invoice, please send an email to: reception.marseille@mamashelter.com with the following information:
• Reservation or accommodation number (if you have one)
• Email address
• Phone number
ANSWER.
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: marseille@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.
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