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Mama

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All 170 of Mama’s design-led rooms are equipped with luxury bedding mamamoji, Mama Skin organic solid amenities  mamamoji, complimentary movies – including X-rated mamamoji – cartoons and free Wi-Fi, not to mention photo mamamoji and video booths for when you’re in a playful mood.

    Small Mama

    Our Small Mamas, available as both a Single or a Double, are where it all starts. Kitted out for the perfect night’s sleep, from 5* bedlinen to smart tech, these perfectly formed rooms have everything you need to kick back. Think free Wi-Fi and movies on demand, organic solid amenities and space to chill in. Sleeps 1 or 2.

    From 15 to 17 m²
    From 1 to 2 people
    Queen size bed (160x200cm) or 1 simple bed (120x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Mama Deal

    It's time to treat yourself!

    From €89
    Medium Mama

    Mama’s generous mediums are chic and a little bit decadent, just like Paris itself. From 17-21 sqm, they are super-flexible, with configurations including a twin or double set up, airy corner rooms or options with a terrace, featuring views across the vibrant 20th district. Sleeps 2.

    From 17 to 21 m²
    2 people
    Queen size bed (160x200cm) or 2 twin beds (80x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Sexy Mama

    Mama takes care of everything

    From €129
    Large Mama

    Mama says that sometimes it’s nice to large it up with a 25 sqm pad. You can go double or really hit the party scene by booking a triple, featuring three singles. Of course, all the usuals are there too: organic solid amenities, a desk for impromptu working, free movies and Wi-Fi. Sleeps up to 3.

    From 21 to 25 m²
    From 2 to 3 people
    Queen size bed (160x200cm) or 1 queen size bed + 1 simple bed (80x200cm) or 3 twin beds (80x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    XL Mama

    Say hello to the one and only – the XL Mama Terrace! 35 m² to do pretty much whatever you want (Mama doesn’t kiss and tell). Find all the essentials: a large screen Samsung LED TV & Mac Mini, free movies, internet and Wi-Fi and a mini fridge. Plus, there’s a desk so you can act like the big shot you are. Sleeps up to 2.

    35 m²
    2 people
    Queen size bed (160x200cm)
    Free movies (including X-rated)
    Organic solid amenities
    Offer for this room :

    Mama Deal

    It's time to treat yourself!

    From €89
    XXL Mama

    Mama loves families and has a heart big enough to welcome them all, super-comfortably. Her home-from-home means that you can enjoy privacy without worrying about the little ones. Two Medium rooms, connected by a shared entrance, two double beds, two smart TVs, radio, Airplay, Skype, Internet and free W-Fi access. Mama sees the big picture!

    2 bedrooms (2x Medium Mama Double)
    4 people
    2 queen size beds (160x200cm)
    Free movies (including X-rated)
    Organic solid amenities
4.3
Very Good
From 4623 reviews
by TrustYou by TrustYou

Guest reviews

  • 2.5/5

    Disappointed

    “Mama Bagnolet is no longer was it was. Easy check-in: No problem / Room and Housekeeping: No problem. Amenities in the bathroom: less and less. 1 little 2cm diameter soap for a 4 night stay ! Good luck with that. No form for the Laundry - No new bag for the laundry after the 1st use. Then you give teh laundry at front desk and NOBODY knows what to do !!! It happens ALL THE TIME. Nobody knows what form is for the customer to keep - Nobody knows when the laundry will return (even if it is indicated on the form). The second day, the person on duty, didnt even have bag AND the form. So I just gave the shirt will full trust hoping to find it back. Items are not returned om time because teh person at the front desk was distracted when they pick-up the laundry. Result: Delivery will be the next day. Still you have to pay full price for a service that is not expected same day as promised. The host at the podium for Breakfast is more busy with her cell phone than taking care of customer. She look at you brieflly from the cormer of her eyes when you arrive so she can keep her eye on her cell phone. and for 3 days in a row, she said the same thing (Truly). I don't see your name on the list. Then you ask her to look again, and then when you insist, suddenly she find you ! The service is neglected at breakfast, they don't pay attention, it can be minutes before someone realize there is no more cups, they remove your plate when you still eating, very srange ! I am visiting since many years and since last 2/3 times, I can really see teh difference. It was great when you had the manager coming at breakfast time, touring, make sure everything was perfect, now all these staff seems like they do what they want based on their own knowledge of how doing things - There is an evident lack of training. Happy to discuss further with whomever review this review”

    Dominic G. - 12/04/2025

See all reviews

An ideal stay

ms-mama-paris-west-luxury-bedding-sheets

Luxury bedding

Free movies

Organic solid amenities

A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.

Frequently Asked Questions

ANSWER. To reach the hotel staff, please find the details for each department below:

Reception
Email: reception.paris@mamashelter.com
Phone:+33143484545
Toll-Free #:Not available
SMS: Not available

Reservation
Email: paris@mamashelter.com
Phone:+33143484848
Toll-Free #:Not available
SMS: Not available

Concierge
Email: reception.paris@mamashelter.com
Phone:+33143484545
Toll-Free #:Not available
SMS: Not available

Events
Email: events.pariseast@mamashelter.com
Phone:+33143484848
Toll-Free #:Not available
SMS: Not available

Restaurant
Email: food.pariseast@mamashelter.com
Phone:+33143484545
Toll-Free #:+33660198839
SMS: Not available

ANSWER. We offer a secure parking space at a rate of 25 EUR/day.
(Max vehicle height accepted: 220 CM).
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.
Unfortunately we do not have a valet parking service.

Electric cars:
We have a charging station for electric vehicles.

Bike parking:
We do not have a bike parking area in the property.
The closest bike parking area is located at:
• 12.5 parkings vélos - deux-roues - Richard Lenoir, Rue Richard Lenoir, Paris, França
• The distance is 2.8 km from the property
Directions

ANSWER. We have a rooftop where you can enjoy the view. It is open between 01 May and 30 September daily from 17:00 to 23:00
Open for hotel residents and visitors.
For more details about the rooftop, please check this link here

ANSWER. Definitely, Mama Shelter Paris East has a restaurant:


• Restaurant Mama Restaurant :
 • French, Casual Dining
 • Open 7/7.
 • Open all year.
 • Price range: $$

Restaurant Mama Restaurant menu
Restaurant Mama Restaurant website

• Open for hotel residents and visitors.
• Lunch boxes are not available.
• Max capacity: 200 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• No dress code is required

ANSWER. To modify your stay:
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: reception.paris@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.

If a modification fee applies, we will let you know before processing your request.

To extend your stay:
Please send an email to: reception.paris@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address

To add guest(s) to your booking:
Please send an email to: reception.paris@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number

If a modification fee applies, we will let you know before processing your request.

ANSWER. To submit your feedback, please send an email to: reception.paris@mamashelter.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

ANSWER. To request an invoice, please send an email to: reception.paris@mamashelter.com with the following information:

 • Reservation or accommodation number (if you have one)
 • Email address
 • Phone number

ANSWER. We are able to offer you various special offers.
To have a look at our special offers, click HERE.

ANSWER. Unfortunately we do not offer an online check-in

ANSWER. You are able to check in anytime after 15:00.
We do not offer an early check-in.

See the FAQ

Psssst

Mama has some good deals in store for you!

See our offers