Sleep
Mama
145 rooms 
playfully decorated by Mama’s Design Studio, led by Benjamin El Doghaïli. You’ll find the usual features at our latest outpost, where old-school and new-school collide, including complimentary Wi-Fi, free blockbusters and XXX movies and organic products developed in collaboration with French skincare brand Absolution.
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Medium Mama
Everything you can dream of – and probably more. Mama has provided a spacious 17-20 m² fully equipped sanctuary, available as a double bed or twin single bed option, so you can mix it up as you see fit. Plus, you can expect all the usual home comforts, from super-luxury linens to free Wi-Fi. Sleeps up to 2.
Medium Mama Double: enjoy a 182 sq ft space with a king size bed 180x200cm, 100% cotton satin sheets, a connected TV with free movies. Maximum 2 people (no baby crib, no extra bed).
Medium Mama Twin: enjoy a 215 sq ft space with twin beds 90x200cm, 100% cotton satin sheets, a connected TV with free movies. Maximum 2 people (no baby crib, no extra bed).
From 17 to 20 m²
2 people
King size bed (180x200cm) or 2 twin beds (90x200cm)
Free movies (including X-rated)
Organic amenities
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Large Mama
Mama means roomy, generous and comfortable when she says ‘large’, from her 25-31 m² doubles to her supremely cossetting Double Double, featuring two generously sized beds – that means no more fighting over her luxury bedlinen! Kick back on the sofa and unwind. Up to 4 guests.
Large Mama Double: enjoy a 269 sq ft space with a king size bed 180x200cm, 100% cotton satin sheets, a connected TV with free movies. Maximum 2 adults (baby crib on request, no extra bed).
Large Mama Double Accessible: enjoy a 269 sq ft space with a king size bed 180x200cm, accessible room, 100% cotton satin sheets, a connected TV with free movies. Maximum 3 people (baby crib on request, no extra bed).
Large Mama Double Double: enjoy a 333 sq ft space with 2 queen size beds 160x200cm, 100% cotton satin sheets, a connected TV with free movies. Maximum 4 people (baby crib on request, no extra bed).
From 25 to 31 m²
From 2 to 4 people
King size bed (180x200cm) or 2 Queen size beds (160x200cm)
Free movies (including X-rated)
Organic amenities
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From 17 to 20 m²
2 people
King size bed (180x200cm) or 2 twin beds (90x200cm)
Free movies (including X-rated)
Organic amenities
An ideal stay
Luxury bedding
Free movies
Organic amenities
A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.
Frequently Asked Questions
ANSWER.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception.luxembourg@mamashelter.com
Phone: +352 20 80 44 00
Toll-Free #: Not available
SMS: Not available
Reservation
Email: luxembourg@mamashelter.com
Phone: +352 42 98 48 699
Toll-Free #: Not available
SMS: Not available
Restaurant
Email: food.luxembourg@mamashelter.com
Phone: +352 691 455 284
Toll-Free #: Not available
SMS: Not available
boutique
Email: reception.luxembourg@mamashelter.com
Phone: +352 20 80 44 00
Toll-Free #: Not available
SMS: Not available
Business center
Email: events.luxembourg@mamashelter.com
Phone: +352 621 172 144
Toll-Free #: Not available
SMS: Not available
Human resources
Email: claire.schreiner@mamashelter.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Marketing
Email: events.luxembourg@mamashelter.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
ANSWER.
To request an invoice, please send an email to: reception.luxembourg@mamashelter.com with the following information:
• Reservation or accommodation number (if you have one)
• Email address
• Phone number
ANSWER.
Definitely, Mama Shelter Luxembourg has 3 restaurants:
• Restaurant Mama Shelter Restaurant:
• European, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 12:00 to 15:00.
• Dinner: from 19:00 to 23:00.
• Price range: $$
Restaurant Mama Shelter Restaurant menu
Restaurant Mama Shelter Restaurant drink list
Restaurant Mama Shelter Restaurant website
• Open for hotel residents and visitors.
• Lunch boxes are not available.
• Max capacity: 90 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
• Restaurant Boulangerie:
• European, Cafe
• Open 7/7.
• Open all year.
• Opening times:
• Mon: from 06:30 to 15:00.
• Tue: from 06:30 to 15:00.
• Wed: from 06:30 to 15:00.
• Fri: from 06:30 to 15:00.
• Thu: from 06:30 to 15:00.
• Sat: from 08:00 to 13:00.
• Sun: from 08:00 to 13:00.
• Price range: $
• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 15 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• High chairs
• No dress code is required
• Restaurant Rooftop:
• Tapas, Fast Casual
• Open on Tue, Wed, Thu, Fri and Sat.
• Closed from 08-OCT to 01-APR.
• Opening times:
• Tue: from 16:00 to 00:00.
• Wed: from 16:00 to 00:00.
• Thu: from 16:00 to 00:00.
• Fri: from 16:00 to 00:00.
• Sat: from 16:00 to 00:00.
Restaurant Rooftop website
• Open for hotel residents and visitors.
• Lunch boxes are not available.
• Max capacity: 60 pax.
• Pets are accepted in the restaurant.
• Our restaurant is kids friendly.
• No dress code is required
ANSWER.
We have a rooftop where you can enjoy the view. It is open between 15-APR and 07-OCT every day except Sunday and Monday.
• Opening times:
- Tue: from 16:00 to 00:00.
- Wed: from 16:00 to 00:00.
- Thu: from 16:00 to 00:00.
- Fri: from 16:00 to 00:00.
- Sat: from 16:00 to 00:00.
Open for hotel residents and visitors.
For more details about the rooftop, please check this link here
ANSWER.
To submit your feedback, please send an email to: reception.luxembourg@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER.
• Mama Shelter Restaurant:
For more information about restaurant reservation, click HERE.
ANSWER.
For any job or internship application, please visit here .
For any additional request please contact the Human Resources Department
E-mail: resa1@mamashelter.com
ANSWER.
The hotel offers a brunch only on Sunday from 12:30 to 16:00.
The price is 54 EUR per adult.
26€ for kids ( 3 - 11 years )
An entertainment area is reserved for children, from 13:00 to 15:00 on Sundays, supervised by BG WORLD's approved entertainers.
( within the limits of available places and from 3 years old .)
ANSWER.
Mama is ready to meet all your work needs with a selection of Ateliers, plus her first ever Mama Works to make co-working easy as pie. There’s even a CineMama, a screening facility for chic and comfortable viewing. When it’s time to play, chill out in a rooftop sunbed and for a good night’s sleep , look no further than our rooms…
Info: here For inquiries please ask me.
ANSWER.
To modify your stay:
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: luxembourg@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.
If a modification fee applies, we will let you know before processing your request.
To extend your stay:
Please send an email to: luxembourg@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address
To add guest(s) to your booking:
Please send an email to: luxembourg@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number
If a modification fee applies, we will let you know before processing your request.
Price:
Leave time at: