Eat & Drink
Mama
With our menus, you can be sure to find something to satisfy your cravings, from our beef tartar and homemade fries or our delicious octopus a la plancha 
. Head out to the terrace , cocktail in hand, while our DJ rocks the decks.
Restaurant, Bar & Terrace
With its long bar, open kitchen and generous dining tables, the ground floor restaurant is Mama’s hub, complete with seasonal dishes. A stage for live music and table football ensures a relaxed vibe. Don’t forget to go to our terrace to enjoy the sunshine while drinking a fresh cocktail.
Homemade food Signature Cocktails
Patrice Ibarboure x Mama Shelter
Discover Mama Shelter’s first sweet collaboration with Pastry Chef Patrice Ibarboure, who was given carte blanche to create his finest recipes: Mama will include them in the dessert menus. As usual, Mama will delight your taste buds!
Events at Mama
Mama's signature
Homemade food
Signature cocktails
Music sessions
Signature cocktails concocted by our bartenders and homemade local dishes, prepared with love and all set to music. Mama’s restaurants are synonymous with relaxed gatherings, lively meetings and informal celebrations…
Frequently Asked Questions
ANSWER.
We offer a secure parking space at a rate of 21 EUR/day.
(Max vehicle height accepted: 190 CM).
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.
Unfortunately we do not have a valet parking service.
Electric cars:
We have a charging station for electric vehicles at no extra cost.
Bike parking:
We have a bike parking area.
ANSWER.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception.lyon@mamashelter.com
Phone:Not available
Toll-Free #:+33478025800
SMS: Not available
Reservation
Email: lyon@mamashelter.com
Phone:Not available
Toll-Free #:+33478025800
SMS: Not available
Events
Email: events.lyon@mamashelter.com
Phone:Not available
Toll-Free #:+33478025800
SMS: Not available
Restaurant
Email: food.lyon@mamashelter.com
Phone:Not available
Toll-Free #:+33478025800
SMS: Not available
ANSWER.
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: lyon@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.
ANSWER.
To submit your feedback, please send an email to: reception.lyon@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER.
Definitely, Mama Shelter Lyon has a restaurant:
• Restaurant Mama Restaurant Lyon:
• Contemporary, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 12:00 to 15:00.
• Dinner: from 19:00 to 23:00.
• Price range: $$
Restaurant Mama Restaurant Lyon menu
Restaurant Mama Restaurant Lyon drink list
Restaurant Mama Restaurant Lyon kids menu
Restaurant Mama Restaurant Lyon website
• Open for hotel residents and visitors.
• Lunch boxes are not available.
• Max capacity: 170 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu (link)
• High chairs
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
ANSWER.
To modify your stay:
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: lyon@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.
If a modification fee applies, we will let you know before processing your request.
To extend your stay:
Please send an email to: lyon@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address
To add guest(s) to your booking:
Please send an email to: lyon@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number
If a modification fee applies, we will let you know before processing your request.
ANSWER.
Do not forget to add our Pet-Friendly package during your reservation, it's free ;)
• Pets are accepted in all bars and restaurants.
ANSWER.
To request an invoice, please send an email to: reception.lyon@mamashelter.com with the following information:
• Reservation or accommodation number (if you have one)
• Email address
• Phone number
ANSWER. Unfortunately we do not offer an online check-in
ANSWER.
You are able to check in anytime after 15:00.
We do not offer an early check-in.
Price:
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