Work & Celebrate

ANSWER. To reach the hotel staff, please find the details for each department below:

Reception
Email: fo.pariswest@mamashelter.com
Phone: +33 1 70 94 14 00
Toll-Free #: Not available
SMS: Not available

Reservation
Email: pariswest@mamashelter.com
Phone: +33 1 70 94 14 00
Toll-Free #: Not available
SMS: Not available

Events
Email: events.pariswest@mamashelter.com
Phone: +33 1 70 94 14 00
Toll-Free #: Not available
SMS: Not available

Housekeeping
Email: fo.pariswest@mamashelter.com
Phone: +33 1 70 94 14 00
Toll-Free #: Not available
SMS: Not available

Restaurant
Email: food.pariswest@mamashelter.com
Phone: +33 1 70 94 14 00
Toll-Free #: Not available
SMS: Not available

ANSWER. Definitely, Mama Shelter Paris West has 2 restaurants:

Restaurant Mama Restaurant:
• French, Family style
• Open 7/7.
• Open all year.
• Opening times:
 • Lunch: from 12:00 to 15:00.
 • Dinner: from 19:00 to 23:59.
• Price range: $$
• Open for hotel residents and visitors.
• Reservation is mandatory.
• Kids friendly.
• Wheelchair accessible.
• Lunch boxes are not available.
• Max capacity: 50 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• Dress code:
• Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
Restaurant Mama Restaurant menu
Restaurant Mama Restaurant drink list
Restaurant Mama Restaurant website

Restaurant Rooftop:
• Italian, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
 • from 12:00 to 00:00.
• Price range: $$
• Open for hotel residents and visitors.
• Reservation is mandatory.
• Kids friendly.
• Wheelchair accessible.
• Lunch boxes are available upon request.
• Max capacity: 50 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• Dress code:
• Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
Restaurant Rooftop menu
Restaurant Rooftop drink list
Restaurant Rooftop website

ANSWER. To submit your feedback, please send an email to: fo.pariswest@mamashelter.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

ANSWER. • Mama Restaurant:
For more information about restaurant reservation, click HERE.
• Rooftop:
For more information about restaurant reservation, click HERE.

ANSWER. We have 207 rooms.
(Room types for maximum 4 pax)

Medium Mama: 134 rooms
• Surface: 18 to 22 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: , 1 bathrooms, 1 WC
• Equipment: 1 queen size bed , TV

In room smoking is not allowed
To view photos of the room, please click here

Large Mama Twin: 19 rooms
• Surface: 19 to 23 m²
• Max occupancy per room: 4 adults and 0 children
• Composition: 2 bedrooms, 1 bathrooms, 1 WC
• Equipment: 2 single beds , TV

In room smoking is not allowed
To view photos of the room, please click here

XL Mama: 13 rooms
• Surface: 28 to 28 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms, 1 WC
• Equipment: 1 king size bed , TV

In room smoking is not allowed

XXL Mama: 8 rooms
• Surface: 37 to 42 m²
• Max occupancy per room: 4 adults and 0 children
• Composition: 1 bedrooms, 1 bathrooms, 1 bathroom with WC, 2 WC
• Equipment: 1 king size bed and 1 sofa bed , TV

In room smoking is not allowed

Large Mama Double Doub: 7 rooms
• Surface: 19 to 23 m²
• Max occupancy per room: 4 adults and 0 children
• Composition: 2 bedrooms, 1 bathrooms, 1 WC
• Equipment: 2 queen size beds , TV

In room smoking is not allowed

Mama XXL Family Twin: 6 rooms
• Surface: 52 to 52 m²
• Max occupancy per room: 4 adults and 0 children
• Composition: 3 bedrooms, 2 bathrooms, 2 WC
• Equipment: 2 single beds , TV

In room smoking is not allowed

Mama XXL Family: 5 rooms
• Surface: 52 to 52 m²
• Max occupancy per room: 4 adults and 0 children
• Composition: 2 bedrooms, 2 bathrooms, 2 WC
• Equipment: 1 queen size bed , TV

In room smoking is not allowed

ANSWER. To request an invoice, please send an email to: fo.pariswest@mamashelter.com and pariswest@mamashelter.com with the following information:

 • Reservation or accommodation number (if you have one)
 • Email address
 • Phone number

ANSWER. You can use parking lot P6, located next to the hotel, Place des insurgés de Varsovie. All you have to do is park, take a ticket, go to the reception for the validation of the ticket, which will allow you to obtain a 50% reduction (23 EUR instead of 46 EUR per day), to be paid directly at the car park cash desk. Isn't that too cool? Another good news: You can charge your electric car there!

ANSWER. To modify your stay:
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: pariswest@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.

If a modification fee applies, we will let you know before processing your request.

To extend your stay:
Please send an email to: pariswest@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address

To add guest(s) to your booking:
Please send an email to: pariswest@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number

If a modification fee applies, we will let you know before processing your request.

ANSWER. Whether you are setting up a press launch or conferring with colleagues, Mama is here to take care of it. Nine Ateliers (meeting rooms) with flexible set-ups, useful tech and handy break-out corners encourage you to be your best professional self.
Our ateliers can contain up to 110 people fully equipped, modular and adaptable. Info: here For inquiries please ask me.
•For more info about our meeting rooms layout, click HERE.

ANSWER. Medium Mama rooms have 1 queen size bed(160x200cm)
Large Mama Twin rooms have 2 single beds(90x200cm)
XL Mama rooms have 1 king size bed(180x200cm)
XXL Mama rooms have 1 king size bed(180x200cm) and 1 sofa bed(160x200cm)
Large Mama Double Doub rooms have 2 queen size beds(160x200cm)
Mama XXL Family Twin rooms have 2 single beds(90x200cm)
Mama XXL Family rooms have 1 queen size bed(160x200cm)
Bed guards for children are not available.

Mattresses:
  • Mattress type: Innerspring.
  • Mattress brand: Mama Shelter by Epeda.

Pillows:
  • Pillow type: Feather & down.
  • Pillow brand: Kauffman.
  • hypoallergenic

Purchase:
  • Bedding items are available for sale.
  • For enquiries:
  • Online shop: Click here
  • Or contact the reception