Mama doesn’t do ‘one size fits all’. Mama does flexibility, with rooms ranging across S, M, L, XL and XXL to accommodate everyone
, from solo guests to couples, families and friends. Comfort, playfulness and design-led schemes are our hallmarks: luxury bedding
, organic own-brand amenities
, free Wi-Fi, movies – including X-rated –
and photo booths are standard throughout.
“Cozy and comfortable, our rooms provide the perfect retreat from the hustle and bustle of the city.”
General Manager of Mama Marseille
An ideal stay
Luxury bedding
Free movies
Organic amenities
A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.
Find my Mama
Frequently Asked Questions
ANSWER.
For any job or internship application, please visit here .
For any additional request please contact the Human Resources Department
E-mail: resa1@mamashelter.com
ANSWER. Take a look at our special offers
ANSWER.
Firstly, there is Dis-loyalty, which is a membership subscription that gives instant access to great discounts for everyone from the moment they sign up: here In addition to this, Mama is also part of Accor Live Limitless (ALL), a free loyalty programme based on earning benefits through earned points.
For more info, click HERE.
ANSWER. We don't provide room service.
ANSWER. We do not have any promo code available.
ANSWER.
General Policy:
• Depending on the rate you select, payment will either be upon reservation or check-in.
• Credit Card is mandatory during the reservation request.
• At check-in, you will need a valid credit or debit card.
• If you’re having trouble making your reservation contact us and we’ll assist you.
Means of Payment:
We accept the following payment methods:
• Visa
• MasterCard
• American Express
• Discover
• Amazon pay
All means of payment not listed above are considered unacceptable.
Cash Payment:
• We accept cash payments at the front desk.
• You need a valid credit or debit card as a guarantee to book your stay online, even in case of cash payment. If you do not have a credit or a debit card, please get in touch with us.
Extra charge for credit card payment:
• There is no surcharge for credit card payments.
Multicard payment:
• We cannot split the payment between different credit cards.
Deposit:
• We do not require a security deposit.
Installments:
• We do not accept installment payments.
Payment for someone else:
• We do not accept payments made for someone else.
