Once a movie palace, Mama’s eclectic Toulouse getaway now houses 120 rooms, each featuring design-led interiors, luxury bedding and cutting-edge tech. Believe us, they’re as comfortable as they are smart, ranging from Small to XXL. Mama’s included all the fundamentals and thrown in a few surprises too.
An ideal stay
Luxury bedding
Free movies
Organic solid amenities
A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.
Frequently Asked Questions
QUESTION. Is there a rooftop terrace at the Mama Shelter Toulouse hotel ?
ANSWER. The rooftop is open depending on the weather. Please contact the restaurant.
QUESTION. How can I provide feedback about my stay at the hotel Mama Shelter Toulouse?
ANSWER.
To submit your feedback, please send an email to: reception.toulouse@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
QUESTION. Is there a parking at Mama Shelter Toulouse hotel ?
ANSWER.
We are sorry, we don't have a parking lot.
Most of our guests park on the street. Price is 25 EUR/day.
The closest parking space:
• Indigo Parking Jean Jaurès
• 16 All. Jean Jaurès, 31000 Toulouse, France
• 3 EUR/hour
• Click here
Indigo Parking Jean Jaurès
16 All. Jean Jaurès, 31000 Toulouse, France
Unfortunately we do not have a valet parking service.
Electric cars:
Unfortunately we do not have an electric vehicle charging station.
Bike parking:
We do not have a bike parking area in the property.
The closest bike parking area is located at:
• Station n° 18 VélÔToulouse, 4 Bd de Strasbourg, 31000 Toulouse, France
QUESTION. Is there a restaurant in Mama Shelter Toulouse hotel ?
ANSWER.
Definitely, Mama Shelter Toulouse has a restaurant:
• Restaurant Mama shelter:
• French, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 12:00 to 15:00.
• Dinner: from 19:00 to 23:59.
• Price range: $$
Restaurant Mama shelter menu
Restaurant Mama shelter website
• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 200 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
QUESTION. What is the price of breakfast at Mama Shelter Toulouse hotel ?
ANSWER.
Breakfast is open to guests and visitors:
• Price per adult: 21 EUR
• Price for kids (under 12) : 10 EUR
You can add breakfast to your stay at any time, just notify the front desk.
If you are not a guest, you’re welcome to join us too. Just let the staff know upon arrival.
QUESTION. Are pets (dogs and cats...) allowed at Mama Shelter Toulouse hotel ?
ANSWER.
We are pet friendly and your best friend is welcome with a couple of conditions:
• Domesticated pets, accepted in the restaurant
• Pets are accepted in all bars and restaurants.
QUESTION. What is the cancellation policy for Mama Shelter Toulouse hotel ?
ANSWER.
Flexible rates can be cancelled up to 24 hours before check-in before midday local time. In the event of late cancellation, a full night rate will be charged.
Prepaid rates and promotional offers are non cancellable, refundable or changeable.
QUESTION. Will there be special New Year's Eve celebrations at the Mama Shelter Toulouse hotel?
ANSWER. Please contact food.toulouse@mamashelter.com for more information or book your table on website
QUESTION. What time is the check out at Mama Shelter Toulouse hotel ?
ANSWER.
Regular check-out is until 12:00.
It is possible to request a late check-out until 15:00.
The price is 30 EUR per room.
QUESTION. Are there any gym facilities at Mama Shelter Toulouse hotel ?
ANSWER.
Unfortunately, we do not have a gym.
We can recommend you this one below:
Interval Challenge
2 Rue Castellane, 31000 Toulouse, France
The distance is 21 m from the property
Directions