Once a movie palace, Mama’s eclectic Toulouse getaway now houses 120 rooms, each featuring design-led interiors, luxury bedding
and cutting-edge tech. Believe us, they’re as comfortable as they are smart, ranging from Small to XXL. Mama’s included all the fundamentals
and thrown in a few surprises
too.
An ideal stay
Luxury bedding
Free movies
Organic amenities
A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.
Frequently Asked Questions
ANSWER.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception.toulouse@mamashelter.com
Phone:+33531505005
Toll-Free #:Not available
SMS: Not available
Reservation
Email: toulouse@mamashelter.com
Phone:+33531505005
Toll-Free #:Not available
SMS: Not available
Events
Email: events.toulouse@mamashelter.com
Phone:+33531505023
Toll-Free #:Not available
SMS: Not available
Restaurant
Email: food.toulouse@mamashelter.com
Phone:+33531505000
Toll-Free #:Not available
SMS: Not available
ANSWER.
Definitely, Mama Shelter Toulouse has a restaurant:
• Restaurant Mama's:
• French, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 12:00 to 15:00.
• Dinner: from 19:00 to 23:59.
• Price range: $$
Restaurant Mama's menu
Restaurant Mama's website
• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 200 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
ANSWER.
To submit your feedback, please send an email to: reception.toulouse@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER.
We are sorry, we don't have a parking lot.
Most of our guests park on the street. Price is 25 EUR/day.
The closest parking space:
• Indigo Parking Jean Jaurès
• 16 All. Jean Jaurès, 31000 Toulouse, France
• 3 EUR/hour
• Click here
Indigo Parking Jean Jaurès
16 All. Jean Jaurès, 31000 Toulouse, France
The distance is 0.2 km from the property
Directions
Unfortunately we do not have a valet parking service.
Electric cars:
Unfortunately we do not have an electric vehicle charging station.
Bike parking:
We do not have a bike parking area in the property.
The closest bike parking area is located at:
• Station n° 18 VélÔToulouse, 4 Bd de Strasbourg, 31000 Toulouse, France
• The distance is 0.2 km from the property
• Directions
ANSWER. Please send your request at: mybill.toulouse@mamashelter.com .
ANSWER.
We indeed have a rooftop where you can enjoy a beautiful view. It is open year-round, every day from 5pm, and is accessible to both hotel guests and the general public. The rooftop is open without reservation, so feel free to just drop by 😊
For group bookings, please send your request to food.toulouse@mamashelter.com
ANSWER.
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: toulouse@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.
ANSWER.
Please contact food.toulouse@mamashelter.com for more information or book your table.
ANSWER. If the room is ready earlier, it is absolutely possible to check in before 15:00 (subject to availability). Otherwise, guests are welcome to use the luggage storage and enjoy the common areas.
ANSWER. Take a look at our special offers
100% cotton satin smooth sheets
Hair dryer
Mini fridge
Accessible rooms (some rooms only)
From 23 to 25 sqm
Free movies (including X-rated)
King size bed (180x200cm)
Organic amenities
From 2 to 4 people
