Eat & Drink
Mama
Urban vibes, generous menu: at Mama, you’re in good hands. Come and enjoy our homemade dishes
, sip creative cocktails at the bar
, in the restaurant, or on the rooftop with breathtaking views over Bordeaux
. And to top it all off, our DJ sets turn up the heat before dessert arrives
.
Restaurant & Bar
The must-visit spot in Bordeaux? It’s Mama’s convivial restaurant
, featuring a large bar with a central island, long communal tables to gather with friends, share great meals, and make memories! On the menu, a delightful mix of French and Italian flavors that will take your taste buds on a journey
. Fancy a drink? Our central bar welcomes you with a smile and a selection of house-made cocktails
.
Homemade food
Signature Cocktails
Rooftop
Take in Bordeaux from Mama’s 6th-floor rooftop
. Enjoy shareable tapas, charcuterie, and creative cocktails with stunning city views
. Relax on sun loungers and soak up the open sky, perfect for a sunset or evening drink with friends.
Good food to share
Cocktails
Mama Goes East
Discover Mama Goes East, a limited-edition menu inspired by Japanese flavours and cultures, then remixed with Mama’s signature twist. From gyozas and baos to tataki, donburi and exclusive cocktails, Mama invites you on a journey to Japan… without leaving your table.
Mama's signature
Homemade food
Signature cocktails
Music sessions
Signature cocktails concocted by our bartenders and homemade local dishes, prepared with love and all set to music. Mama’s restaurants are synonymous with relaxed gatherings, lively meetings and informal celebrations…
Frequently Asked Questions
ANSWER.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception.bordeaux@mamashelter.com
Phone: +33 5 57 30 45 45
Toll-Free #: Not available
SMS: Not available
Reservation
Email: bordeaux@mamashelter.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Events
Email: events.bordeaux@mamashelter.com
Phone: +33 5 57 30 45 25
Toll-Free #: Not available
SMS: Not available
Restaurant
Email: bordeaux@mamashelter.com
Phone: +33 5 57 30 45 45
Toll-Free #: Not available
SMS: Not available
ANSWER.
Definitely, Mama Shelter Bordeaux has a restaurant:
Restaurant Mama Bordeaux:
• French, Family style
• Open 7/7.
• Open all year.
• Opening times:
• Thu: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
• Fri: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
• Sat: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
• Sun: Lunch: from 12:30 to 16:00.Dinner: from 19:00 to 23:00.
• Mon: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
• Wed: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
• Tue: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
• Price range: $$
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 180 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
Restaurant Mama Bordeaux website
ANSWER. We have a rooftop where you can enjoy the view
ANSWER.
Parking services:
We do have parking.
Parking is available for guests and non-guests.
Parking cannot be booked in advance.
Parking Rates:
Standard parking price for guests:
• Parking price for all vehicles: 24 EUR/day
Unfortunately we do not have a valet parking service.
Parking location and access:
The parking is open from to .
In-and-out privileges:
Billing stops when you exit. It restarts upon return.
it is not possible to access the parking area before check-in.
It is not possible to use the parking after check-out.
Parking description:
Max headroom: 210 cm.
The parking area is covered.
Our parking is not accessible to persons with disabilities.
The parking is secured.
The parking is not equipped with CCTV cameras.
Accepted vehicles:
Accepted vehicle types: Bike, Minivan, Mobility scooter, Motorbike, Sedan, SUV.
We are not able to accept the following vehicles: Bus, Caravan, Gas vehicle, Pick-up, RV, Trailer, Truck.
We have bike parking facilities.
Bike parking is secured.
Bike parking location: located at the main parking area.
Bike parking is available for free.
Our parking is not equipped with bike maintenance tools.
Bikes cannot be stored in your room.
ANSWER.
To reserve a parking space, please send an email to: reception.bordeaux@mamashelter.com with the following information:
• Parking start date
• Parking start time
• Parking end date
• Parking end time
• Vehicle type
• Phone number
• Email address
ANSWER.
To submit your feedback, please send an email to: reception.bordeaux@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER. Rooftop closed for renovations, scheduled to reopen in spring.
ANSWER.
To modify your stay:
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: bordeaux@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.
If a modification fee applies, we will let you know before processing your request.
To extend your stay:
Please send an email to: bordeaux@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address
To add guest(s) to your booking:
Please send an email to: bordeaux@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number
If a modification fee applies, we will let you know before processing your request.
ANSWER.
• Mama Bordeaux:
For more information about restaurant reservation, click HERE.
ANSWER.
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: bordeaux@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.
