Right in the heart of Bordeaux, Mama invites you to discover spaces designed for every moment: brainstorming with your team, relaxing, or partying with friends
. Whether it’s a professional meeting or a cozy get-together with loved ones, Mama adapts to all your needs. And since great ideas often start over a good meal
, Mama treats you at lunchtime… and even invites you to keep the party going until late at night
. Work, unwind, celebrate—at Mama, anything goes.
Work
Whether you’re organizing a team-building event, a kick-off, or a seminar, Mama takes care of everything and offers fully equipped meeting rooms for your Dream Team. During a break or after work, enjoy Mama’s homemade dishes
at the restaurant, bar, or right in your workspaces.
Celebrate
Mama goes all out to make every moment unforgettable. Bachelorette or bachelor parties, weddings, birthdays, or any other celebration, she pulls out all the stops for a party to remember
. Celebrate with your team, enjoy our delicious dishes, and then unwind with a well-deserved rest in our rooms
.
Discover our private spaces
A stimulating, focused, yet fun atmosphere, that’s the promise of Mama in her three Ateliers. One has a terrace, another offers breathtaking views over Bordeaux, and all are fully equipped: LED screens, Bose© audio system… and of course, a foosball table to unwind
!
Mama Celebration
Something to celebrate? Birthdays, hen parties, divorces, retirements… any excuse is a good excuse to party! With Mama, we bring out the boombox, the glitter and the surprises for an unforgettable evening. 
Juliette, Sales Manager, Mama Shelter Bordeaux
“Our ateliers are equipped for everything you might need, from chic spaces for brief informal meetings to stylish rooms for creative presentations.”
Corporate member
You work for a company and wish to offer your colleagues the opportunity to enjoy the Mama experience while traveling for business? Become a corporate member and get special offers and exclusive services.
Frequently Asked Questions
ANSWER.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception.bordeaux@mamashelter.com
Phone: +33557304545
Toll-Free #: Not available
SMS: Not available
Reservation
Email: bordeaux@mamashelter.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Events
Email: events.bordeaux@mamashelter.com
Phone: +33557304525
Toll-Free #: Not available
SMS: Not available
Restaurant
Email: bordeaux@mamashelter.com
Phone: +33557304545
Toll-Free #: Not available
SMS: Not available
ANSWER.
We offer a secure parking space at a rate of 24 EUR/day.
(Max vehicle height : 210 CM).
Unfortunately we do not have a valet parking service.
Electric cars:
Unfortunately we do not have an electric vehicle charging station.
The closest electric vehicle charging station is located at:
• Parcub Charging Station, 18 Pl. Pey Berland, 33000 Bordeaux, France
Bike parking:
We have a bike parking area.
ANSWER.
Definitely, Mama Shelter Bordeaux has a restaurant:
Restaurant Mama Bordeaux:
• French, Family style
• Open 7/7.
• Open all year.
• Opening times:
• Thu: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
• Fri: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
• Sat: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
• Sun: Lunch: from 12:30 to 16:00.Dinner: from 19:00 to 23:00.
• Mon: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
• Wed: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
• Tue: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
• Price range: $$
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 180 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
Restaurant Mama Bordeaux website
ANSWER. The rooftop is open daily from noon to midnight. Lunch and dinner are served on the rooftop. Weather permitting. No reservation required for drinks and light bites. Reservations are required for lunch and dinner.
ANSWER.
To reserve a parking space, please send an email to: reception.bordeaux@mamashelter.com with the following information:
• Parking start date
• Parking start time
• Parking end date
• Parking end time
• Vehicle type
• Phone number
• Email address
ANSWER. Rooftop closed for renovations, scheduled to reopen in spring.
ANSWER.
• Mama Bordeaux:
For more information about restaurant reservation, click HERE.
ANSWER.
To submit your feedback, please send an email to: reception.bordeaux@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER.
To request an invoice, please send an email to: reception.bordeaux@mamashelter.com with the following information:
• Reservation or accommodation number (if you have one)
• Email address
• Phone number
ANSWER.
To modify your stay:
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: bordeaux@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.
If a modification fee applies, we will let you know before processing your request.
To extend your stay:
Please send an email to: bordeaux@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address
To add guest(s) to your booking:
Please send an email to: bordeaux@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number
If a modification fee applies, we will let you know before processing your request.
73 m²
Up to 55 people
1 LED TV 75" screen & 2 LED TV 55" screens
Bose© sound system
Clickshare
Wifi
Flip-chart
Coffee machine & selection of teas
1 soft drinks bar
A private terrace, trees and flowers (40 m²)
Table football & Molkky© game
Mama’s selection of candies
Notebooks, pens & mineral waters
Photobooth
Breathtaking view of the city of Bordeaux
