Sleep
Mama
One thing is sure, Mama knows how to look after you. There’s a choice of contemporary, design-led rooms to perfectly suit your needs, whether you are taking a solo break, travelling with the family or hanging out with friends
. Bordeaux’s 97 rooms are kitted out for the perfect night’s sleep, from 5* bedlinen
to smart screens.
An ideal stay
Luxury bedding
Free movies
Organic solid amenities
A 5* bedding, plushy and cosy for a restful and peaceful sleep. Toiletries are organic and solid, better for the planet and for your skin. Large screens to watch movies, including X-rated, for free.
Frequently Asked Questions
ANSWER.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception.bordeaux@mamashelter.com
Phone:+33557304545
Toll-Free #:Not available
SMS: Not available
Reservation
Email: bordeaux@mamashelter.com
Phone:Not available
Toll-Free #:Not available
SMS: Not available
Events
Email: events.bordeaux@mamashelter.com
Phone:+33557304525
Toll-Free #:Not available
SMS: Not available
Restaurant
Email: bordeaux@mamashelter.com
Phone:+33557304545
Toll-Free #:Not available
SMS: Not available
ANSWER.
We have a rooftop where you can enjoy the view. It is open all year long daily from 15:00 to 20:00
Open for hotel residents and visitors.
For more details about the rooftop, please check this link here
ANSWER.
We offer a secure parking space at a rate of 22 EUR/day.
(Max vehicle height accepted: 210 CM).
Unfortunately we do not have a valet parking service.
Electric cars:
Unfortunately we do not have an electric vehicle charging station.
The closest electric vehicle charging station is located at:
• Parcub Charging Station, 18 Pl. Pey Berland, 33000 Bordeaux, France
• The distance is 1.5 km from the property
• Directions
Bike parking:
We have a bike parking area.
ANSWER.
To submit your feedback, please send an email to: reception.bordeaux@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER.
Definitely, Mama Shelter Bordeaux has a restaurant:
• Restaurant Mama Bordeaux:
• French, Family style
• Open 7/7.
• Open all year.
• Opening times:
• Thu: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
• Fri: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
• Sat: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 00:00.
• Sun: Lunch: from 12:30 to 16:00.Dinner: from 19:00 to 23:00.
• Mon: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
• Wed: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
• Tue: Lunch: from 12:00 to 15:00.Dinner: from 19:00 to 23:00.
• Price range: $$
Restaurant Mama Bordeaux website
• Open for hotel residents and visitors.
• Lunch boxes are not available.
• Max capacity: 180 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
ANSWER.
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: bordeaux@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.
ANSWER.
Breakfast is open to guests and visitors:
• Price per adult: 21 EUR
• Price for kids (under 12) : 9 EUR
You can add breakfast to your stay at any time, just notify the front desk.
If you are not a guest, you’re welcome to join us too. Just let the staff know upon arrival.
ANSWER. We are sorry, but we do not take reservations.
ANSWER. Unfortunately we do not offer an online check-in
ANSWER.
You are able to check in anytime after 15:00.
We do not offer an early check-in.