Sleep
Mama
At the end of the day, leave your worries at the door of one of our 238 rooms 
, and delve into a world of roomy double and twin options, plus Mama’s one and only perfectly primed Prague penthouse . Designed by Jalil Amor, rooms are as comfortable as they are smart, featuring organic amenities , free movies and smart screens.
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Medium Mama
Let yourself relax and unwind in chic comfort, many with views across Prague’s red rooftops. Don’t forget Mama’s usual frills: free movies on demand, safe, mini fridge, desk, air conditioning. Mama says, ‘come on over’. Sleeps 2.
18 m²
2 people
King size bed (180x200cm)
Free movies (including X-rated)
Organic amenities
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Large Mama
Here’s the deal: our Large Mama, available as a double or a twin, has enough space for you to do a bit of cardio or dance it out to a favorite tune. This room is decked out with all the necessities: free movies on demand, safe, mini fridge, desk, air conditioning…the sky’s the limit. Sleeps 2.
25 m²
2 people
King size bed (180x200cm) or twin beds (100x200cm)
Free movies (including X-rated)
Organic amenities
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XL Mama Family
Enjoy 2 connecting rooms for you and your (adorable) little monsters: 1 Medium Double and 1 Large Double or Large Twin room. You’ll get either two King size beds (180x200cm) or one with two additional twin size beds (100x200cm). You can also count on showers, free movies on demand, safe, mini fridge, desk and air conditioning. Sleeps 4.
2 adjoining rooms - 1 Medium (18 m²) and 1 Large (25 m²)
4 people
1 King size bed (180x200cm) + 1 King size bed (180x200cm) or twin beds (100x200cm)
Free movies
Organic solid amenities
Offer for this room :Park & Stay
Let Mama take care of you and your car
Parking discount -
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XXL Mama
Need to let loose? Mama says go for the XXL! Four people can max it out in this 44 m² space, so what are you waiting for? Alongside a double bed and a sofa bed, you’ll find all of Mama’s favorites: a desk, safe, mini fridge, access to Wi-Fi and free movies on demand.
44 m²
4 people
King size (180x200cm) + sofa bed (140x200cm)
Free movies (including X-rated)
Organic amenities
Nespresso coffee machine
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Mama Penthouse
A friendly warning from Mama: you may never want to leave! Her Prague pride and joy offers 69 m² of playful pleasure, including a chill-out lounge area, a king size bed, design-led interiors, and of course the usual 5* bedding – plus free-flowing coffee and tea. Get stuck in!
69 m²
2 people
King size bed (180x200cm)
Free movies (including X-rated)
Bowers & Wilkins Bluetooth webradio system
Organic amenities
Nespresso coffee machine
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18 m²
2 people
King size bed (180x200cm)
Free movies (including X-rated)
Organic amenities
Nespresso coffee machine
Bowers & Wilkins Bluetooth webradio system
An ideal stay
Luxury bedding
Free movies
Organic amenities
A 5-star bedding, soft and cosy for a restful night’s sleep. Thoughtfully selected toiletries provide comfort for your skin. Enjoy a wide selection of complimentary movies on large screens, including X-rated films.
Frequently Asked Questions
ANSWER.
To reach the hotel staff, please find the details for each department below:
Reception
Email: reception.prague@mamashelter.com
Phone: +420 225 117 111
Toll-Free #: Not available
SMS: Not available
Dial 1111 from your room
Reservation
Email: prague@mamashelter.com
Phone: +420 225 117 861
Toll-Free #: Not available
SMS: Not available
Dial 2861 from your room
Events
Email: events.prague@mamashelter.com
Phone: +420 225 117 901
Toll-Free #: Not available
SMS: Not available
Dial 2901 from your room
Restaurant
Email: food.prague@mamashelter.com
Phone: +420 225 117 697
Toll-Free #: Not available
SMS: Not available
Dial 2697 from your room
Bar
Email: food.prague@mamashelter.com
Phone: +420 225 117 689
Toll-Free #: Not available
SMS: Not available
Dial 2689 from your room
Accounting
Email: accounting.prague@mamashelter.com
Phone: +420 225 117 873
Toll-Free #: Not available
SMS: Not available
Human resources
Email: veronika.micienkova@mamashelter.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Marketing
Email: tamara.husova@mamashelter.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
Public relations
Email: tamara.husova@mamashelter.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available
ANSWER.
To submit your feedback, please send an email to: reception.prague@mamashelter.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
ANSWER.
To request an invoice, please send an email to: accounting.prague@mamashelter.com with the following information:
• Reservation or accommodation number (if you have one)
• Email address
• Phone number
ANSWER.
Parking services:
We do have parking.
Parking is available for guests and non-guests.
Parking cannot be booked in advance.
Parking Rates:
Standard parking price for guests:
• Parking price for all vehicles: 500 CZK/day
Unfortunately we do not have a valet parking service.
Parking location and access:
The parking is open from to .
In-and-out privileges:
Billing stops when you exit. It restarts upon return.
it is not possible to access the parking area before check-in.
It is not possible to use the parking after check-out.
Parking description:
Our parking is not accessible to persons with disabilities.
The parking is not secured.
The parking is not equipped with CCTV cameras.
Accepted vehicles:
Accepted vehicle types: Bike, Minivan, Mobility scooter, Motorbike, Sedan, SUV.
We are not able to accept the following vehicles: Bus, Caravan, Gas vehicle, Pick-up, RV, Trailer, Truck.
We have bike parking facilities.
Bike parking is secured.
Bike parking location: located at the main parking area.
Bike parking is available for free.
Our parking is not equipped with bike maintenance tools.
Bikes cannot be stored in your room.
ANSWER.
Definitely, Mama Shelter Prague has a restaurant:
Restaurant Mama Restaurant:
• Contemporary, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• from 11:30 to 21:30.
• Price range: $$
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are available upon request.
• Max capacity: 150 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
Restaurant Mama Restaurant menu
Restaurant Mama Restaurant drink list
Restaurant Mama Restaurant website
ANSWER. We are sorry, but we do not take reservations
ANSWER.
Breakfast is open to guests and visitors:
• Price per adult: 450 CZK
• Price for kids (under 12) : 225 CZK
You can add breakfast to your stay at any time, just notify the front desk.
If you are not a guest, you’re welcome to join us too. Just let the staff know upon arrival.
ANSWER. We don't provide room service.
ANSWER.
To modify your stay:
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: prague@mamashelter.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.
If a modification fee applies, we will let you know before processing your request.
To extend your stay:
Please send an email to: prague@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address
To add guest(s) to your booking:
Please send an email to: prague@mamashelter.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number
If a modification fee applies, we will let you know before processing your request.
ANSWER.
Children are welcome.
Kids price applies for children:
•between 5 and 17 years old (39000% of adult price).
Adult rate applies from 18 years old.
Our prices for adults and kids vary based on seasonality. Please request a price simulation to see the best price available for your dates.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: reception.prague@mamashelter.com.
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